LAY LAY’S DRIP, LLC aims to ship out your order as quickly as possible. Due to large influxes of orders, it may take up to 14 days to process, and then ship out your order when not considering a product on 'pre-order' status. After purchasing an item, you will receive an email notification with tracking information once your order ships.
Pre order items, limited or exclusive drops may take up to 60 days to ship out your order. Orders that are preorder status can not be refunded or exchanged as they are printed as an 'on-demand' basis. Please contact our customer service if you have any questions or concerns with an existing order.
We offer international shipping to most countries at this time however we are unable to ship to select countries due to import concerns and varying COVID restrictions.
LAY LAY’S DRIP, LLC does not charge any applicable duties and taxes imposed by the customs and revenue authorities in the destination country. This is the responsibility of the customer. There are different costs per destination, but we strive to keep the charges as minimal as possible. Duties, costumes or tariffs are set by the destination country customs authorities and determined based on a combination of country of origin (manufacturing) of the goods being purchased and the classification of that merchandise. International taxes, value added, or VAT are set by the destination country.
We currently DO NOT offer returns due to COVID-19 and the health concerns surrounding this virus. After the virus is contained, we will accept returns within 30 days after the product delivery date for items that are unworn, unaltered and in new condition with all tags attached. This includes the exception of items marked on ‘SALE’ such as items in the sale category, etc. If you wish to exchange items to a different size, we will be happy to process the exchange, so long as the new item is in stock. Customers will need to follow the exchange process below in order to process an exchange. Once we receive the product, the exchange will be sent free of charge back out to the customer.
All sale items are marked as final sale. We are unable to accommodate any size exchanges on these items, and we are not able to process any refunds at this time.
Please note that return shipping charges are the responsibility of the customer. If a product is defective or received incorrectly, we will be happy to provide a return shipping label upon providing proof via images provided by the customer.
How to Return Clothing
To process any returns or exchanges after the pandemic please follow these instructions:
- Please email firstname.lastname@example.org with the following:
- Attach images of the unopened, defective, unworn product with tags in a ‘new condition.’
- Write a brief description of why you need to return these products
- Our customer service team will get back to you as soon as possible with next steps
Please follow these instructions very carefully in order to keep your returns process seamless and easy!
For Immediate Questions or Concerns: